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Conditions of Use Refund Policy: We have a 60 day refund policy. Items may be returned within 60 days of the order being received if the order being received if the item has not been opened. The buyer is repsonsible for paying return shipping. Item must be successfully returned in the original condition. Shipping is non-refundable. Items that have free shipping may be subject to a restocking fee to cover shipping costs. If an item is defective, we will offer an exchange within 60 days of the item being received. 60 days giving the buyer adequate time to ensure that the item is in the proper working condition. After 60 days, the buyer will need to make warranty claims with the manufacturer. Most products should be covered under a manufacturer's warranty. During holidays, we may extend our own 60 day warranty to allow for gift giving. For all refunds and exchanges, we require that the original packaging be returned along with the defective item. Always save the packaging until you are confident that the product is in perfect working condition. Items returned to Simply As Seen On Tv because the item was refused or address was "undeliverable" will be refunded to the buyer minus shipping and handling. We may charge a restocking fee on any returned item at our discretion. A restocking fee will never exceed 40% All refunds or exchanges need to be pre-approved. Please contact us with a refund or exchange request. We will give you a return authorization number. When shipping the item back, please include your information and return authorization number. Failure to include this information with the return may delay the process. Personal Hygiene Items: Personal hygiene may not be available for returns for health reasons. However, we can offer exchanges on them. Shipping Policy: All items will be shipped as soon as possible. We ship using either USPS, UPS, or FedEx. We do not usually ship on holidays and weekends. We reserve the right to change courier services at any time to provide the best possible service. In the event, that we feel it necessary to change couriers on an order after it is placed, we will ship using a service that is equivalent. In the unlikely event, that an item is out ot stock and will not be back in stock within 5 business days, we will notify the buyer immediately to discuss options. We can ship anywhere in the world. However, international buyers should note that international shipping will cost more and can take longer to arrive. Because, there is no tracking or insurance available on many international shipping options, we cannot offer any warranties or guarantees to international buyers. The buyer is responsible for paying any tariffs, custom fees, or broker fees that the recipient's government or courier may levy against them. The buyer is also responsible for ensure that the item is legal to import into their country. Payment Options: We strive to offer the most comprehensive list of payment options to accomodate every buyer. We process credit and debit cards through Paypal Web Payments Pro. We accept Visa, Mastercard, Discover, and American Express. We also accept Paypal, Paypal eCheck(Great for customers who want to pay with their checking account), and Google Checkout. Customers who do not want to pay electronically may choose money order or check option and can mail in their payments. If you are wanting a payment option and don't see it listed, please contact us to see if we can add that option. All orders paid with credit card and Google Checkout will not be charged until the order ships. If the product is marked as a pre-order item, we recommend choosing either the credit card or Google Checkout so that you will not be charged until the product ships. Privacy Policy: We only collect information necessary to fulfill your order. We will not share your information with anybody outside of this company for any reason at any time. The only information we store is your name, address, contact information, and order history. All this information is securely stored on our servers and cannot be seen by anyone outside of our company. All electronic transactions are processed through third party services. We use Paypal and Google Checkout. Both companies are major players in the internet business and you can be rest assured they will process your transaction professionally. By using these services, you can be assured that we do not have any access to your personal financial information. We may use your email address to send you promotions and deals that we think you may be interested in. If you do not want sales emails sent to you, feel free to respond to one of those emails and tell us to take you off our mailing list. Security Policy: Our website uses 128 bit SSL(secure socket layer) connection to protect any personal or financial information transferred to us. This security certificate is backed by MyShopKart and is tested daily to ensure that your shopping trip is safe and enjoyable. The servers that hold your order information are secure and can only be accessed by a member of Simply As Seen On TV team. Copyright: The content, organization, graphics, design, compilation, magnetic translation, digital conversion and other matters related to the Site are protected under applicable copyrights, trademarks, registered trademarks and other proprietary (including but not limited to intellectual property) rights. The copying, redistribution, use or publication by you of any such matters or any part of the Site is strictly prohibited. You do not acquire ownership rights to any content, document or other materials viewed through the Site. The posting of information or materials on the Site does not constitute a waiver of any right in such information and materials. Limited Right to Use:The viewing, printing or downloading of any content, graphic, form or document from the Site grants you only a limited, nonexclusive license for use solely by you for your own personal use and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works or other use. No part of any content, form or document may be reproduced in any form or incorporated into any information retrieval system, electronic or mechanical, other than for your personal use (but not for resale or redistribution). This site is intended persons 18 years of age and older. Payments: You represent and warrant that if you are purchasing something from us that (i) any credit card information you supply is true, correct and complete, (ii) charges incurred by you will be honored by your credit card company, and (iii) you will pay the charges incurred by you at the posted prices, including any applicable taxes. |
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About Us | Conditions of Use | Privacy Notice | Contact | Shipping |
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